Xyla Digital Therapies (part of Acacium Group)
Clinical Support Executive
Location: Homebased with opportunities to work in your local office
Permanent, Full Time
Salary: £22,500 per annum
Unlock your potential
We are looking for an organised, personable, and professional individual to join our brand-new team as a Clinical Support Executive. This is an exciting time to join our business as we have just started up our new digital mental health services for children and young people!
Your role will see you working with both our clinical and non-clinical teams to support the delivery of the highest quality of our service. You will be responsible for helping to manage administrative aspects of our client’s care including referrals, liaising with stakeholders as well as maintaining the clinical rotas within our patient administration system.
Part of Acacium Group, Xyla Digital Therapies is one of the fastest growing, flexible mental health services in the UK, providing an extensive range of therapeutic methods. We have robust partnerships, strong clinical leadership, and a network of 2,500+ skilled clinicians.
Every day you will...
- Process digital referrals to appropriate clinical pathways and set up service user online accounts
- Develop positive working relationships with clinical network and manage the network rotas to ensure capacity is maximised
- Input data of relevant service user and carer information
- Manage referral workflow on the patient administration system
- Deal with telephone and online enquiries from clinical network and clients
What's in it for you?
We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards, and opportunities to grow your career, including:
- Dedication to developing you and your career- we can give you the tools, guidance and support you need to have a long, successful career with us
- Progression and development opportunities within a global business made up of 27 different brands- there are no limits for you!
- Endless learning and development opportunities at your fingertips, including fully funded qualifications
- Gym Flex- discounted gym memberships, UK-wide
- Regular events and incentives
- Discounted Tastecard membership
- Reward Portal, offering discounts on shops, restaurants, and bars
- Free flu vaccinations
- Cycle to Work scheme
- Life Assurance, Critical Illness Cover and Private Medical Insurance
- Annual company holiday for top performers
Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities, and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people’s lives!
To thrive in this role, you must...
- Have previous administration experience with the ability to organise and prioritise workload effectively
- Be IT literate with previous experience working on patient administration systems
- Be personable with the ability to build good working relationships
- Have previous experience working within a mental health setting (desirable)
Our Inclusion Commitment:
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of_ Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities._
Job Types: Full-time, Permanent
Salary: £22,500.00 per year
Work Location: Remote
